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Miele Egypt Maintenance, the official authorized agent
Contact us and get immediate maintenance service
Are you having a problem with one of your Miele appliances?
Fill in the information and you will be contacted as soon as possible
Why choose us to maintain your home appliances?
Excellent Customer Service
We care about the customer’s experience from the first call until the end of the service, providing 24/7 support for follow-ups, inquiries, or complaints.
Quick Response
We know appliance breakdowns are frustrating, so we provide immediate service and same-day home visits whenever possible to minimize downtime.
Trust
We place customer trust at the top of our priorities and commit to the highest standards of honesty in every maintenance or installation process.
Quality First
We are committed to providing high-quality maintenance services using genuine spare parts and precise inspection standards to guarantee the best performance for your home appliances.
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FAQ – Miele Customer Service & Contact (Egypt)
What is the official Miele maintenance hotline in Egypt?
The official hotline to contact Miele customer service is 01211114528. It is the authorized number for booking home maintenance for all Miele appliances such as refrigerators, washing machines, vacuum cleaners, and microwaves.
Is there an online form to contact the Miele service center?
Yes, on the Contact Us page you will find an electronic form where you can enter your details (name – phone number – address – appliance type – fault description). Once submitted, the Miele customer service team will contact you immediately to confirm the appointment.
What information is required when filling out the Miele maintenance contact form?
You need to provide your name and phone number, specify your full address, select the appliance type such as Miele vacuum cleaner maintenance or Miele washing machine service, and add a clear fault description. This information helps us send the right technician quickly.
Can I rely on the form instead of calling the hotline?
Of course, you can either call 01211114528 or fill out the online Contact Us form. All requests are handled with the same speed and attention by the customer support team.
Is the response to the contact form fast?
Yes, all requests sent through the form are answered within minutes, as our customer service team will call you on the phone number you provided.
Can I contact Miele customer service via WhatsApp?
Absolutely. You can reach us on WhatsApp at the same number 01211114528 to book maintenance or send additional details.
Can I send photos or videos of the fault through the contact form?
The form allows only text descriptions of the issue. However, after submitting the request, the Miele customer service team will contact you via WhatsApp to exchange photos or videos if needed.
What are Miele customer service working hours?
The Miele service center operates 24/7, and you can contact us via phone or fill out the online form at any time.
Is Miele customer service available only in Cairo and Giza?
No, we provide Miele maintenance services in Cairo, Giza, New Cairo, and 6th of October with certified technicians. You can book through the hotline 01211114528 or the online form.
Do I need to move the appliance to the service center after filling the form?
No, we provide home maintenance services, where a technician comes directly to your home to repair appliances such as refrigerators, washing machines, cookers, and microwaves using professional tools and original spare parts.
Can I request a maintenance cost estimate through the form?
Yes, you can write the appliance type and fault in the form, and the Miele customer service team will call you on 01211114528 to provide an initial cost estimate.
Does the authorized Miele service center provide warranty after repairs?
Yes, all services by the authorized Miele service center include a written warranty on repairs and original spare parts. You can confirm this when calling or through the online form.
